ABSTRACT
The recent coronavirus disease (COVID-19) outbreak has changed a new face for a sustainable supply chain in Indonesia. With the exception of the courier business industry sector. The high grow of trade sector has made Indonesia one of the countries in Southeast Asia that has a large market potential in the economic sector. This relates to the courier industry that delivers goods to consumers and the warehousing sector as a storage area for goods. Customers of courier companies become more aware of quality, which they should expect from supplier of these services. The aim of this research is to understand the reasons behind the sustainability of the supply chain in the courier services in Indonesian territory during the COVID-19 pandemic. This study using Multi-Objective Optimization On The Basis of Ratio Analysis (MOORA) method for scoring the significant criteria for impact of Sustainable Courier Business to be focused in pandemic situation. The criteria considered and its weight: Cost (0.25), Quality (0.25), Delivery (0.25), Environment (0.15), Supplier (0.10), Worker and Labor Health (0.10), Right Employee (0.10), Worker Safety (0.10), Worker Dismissal (0.10). The rank of the courier companies based on criteria considered and its score: Ninja Express (0.172), JNE (0.142), Tiki (0.122), SiCepat (-0.011), J&T (-0.021), and Pos Indonesia (-0.04). © IEOM Society International.
ABSTRACT
The dynamic systems approach was applied to real business incubators to show practical examples of their use. This proposal illustrates and discusses a strategic design tool based on a combination of conventional Business Model representation schemes and Dynamic Systems modeling. This proposal aims to determine government policy's focus on helping business incubators realize increased business performance and revenue start-up strategies. This research is useful for all stakeholders. It is hoped that this research will produce good government policies to encourage economic growth through the management of business incubators in Indonesia. This research will be intense after measuring the influencing factors. It will be processed and analyzed that policy changes will affect future business incubation models for the Indonesian nation after the Covid 19 pandemic. The method used in this research is a mixture of quantitative and qualitative methodologies. This research took samples from several business incubators at several universities in Indonesia in 2020-2023. Descriptive quantitative and qualitative analysis to reveal each aspect of the assessment: The ability to solve problems, data interpretation results serve to perfect the successful business incubator model's completeness in Indonesia. © IEOM Society International.